M. Chaitanya Kumar
M. Chaitanya Kumar is an academic professional with over 13 years of industry experience in retail banking, complemented by his current role in management education. His professional journey reflects a strong foundation in banking operations, customer relationship management, and business development, which he integrates into his teaching and academic responsibilities.
At SCSVMV, he actively contributes to institutional development through roles in alumni engagement, student placements, and outreach initiatives. His approach emphasizes bridging industry practices with academic frameworks, enabling students to gain practical insights alongside theoretical knowledge.
QUALIFICATION
Areas of Expertise
Retail Banking Operations
Customer Relationship Management
Sales & Business Development
Business Analytics (Learning & Application)
Alumni Relations & Institutional Outreach
Placement Coordination
Academic & Professional Interests
His academic and professional interests include:
Customer Engagement & Relationship Management
Advertising, Branding & Content Communication
Digital Marketing & Outreach Strategies
Financial Services & Retail Banking Practices
Business Analytics and Data-Driven Decision Making
Institutional Development & Alumni Engagement
He is passionate about integrating industry experience with creative communication and management education. He is currently pursuing advanced learning in Business Analytics to strengthen analytical and strategic decision-making capabilities.
PROFESSIONAL EXPERIENCE
13+ years of experience in Retail Branch Banking
Experience in operations, sales, and customer engagement
Currently serving as Assistant Professor in Management Studies
2. Paper on “A STUDY ON INVESTMENT PATTERN OF COLLEGE TEACHERS IN BHOPAL CITY OF MADHYA PRADESH” Published In International journal of creative research thoughts (IJCRT) & 7.97 Impact Factor by Google Scholar Volume 11 Issue 1 January 2023 , Date of Publication: 10-January-2023 UGC Approved Journal No: 49023 (18), ) ISSN NO:2320-2882
3. Paper on “A STUDY ON INVESTMENT PATTERN OF INDIAN HOUSEHOLDS IN MADHYA PRADESH” Published In Journal of interdisciplinary cycle research (JICR) journal (UGC CARE GROUP II) ISSN NO. 0022-1945,Volume XV,January 2023
4. Paper on “A REVIEW OF STUDY ON FACTORS INFLUENCING INVESTMENT DECISION OF INDIVIDUAL INVESTORS”, published in International Research journal of Management, Sociology and Humanities, Published by ISARA publication, ISSN 2277-9809 (June-2019)
5.“A STUDY OF RISK MANAGEMENT IN 21ST CENTURY WITH SPECIAL REFERENCE TO IBM”, PRABANDHAN & TAQNIKI, Management Research Journal, LNCT-MER, INDORE (M.P); ISSN NO.0974 -8563, Vol.6/Aug.2012, pg.238-242.
6. A Book Chapter on “A REVIEW OF STUDY ON FACTORS INFLUENCING INVESTMENT DECISION OF INDIVIDUAL INVESTORS”, published in book Emerging Trends in Banking, Financial Services and Insurance Sector, Published by Indra Publishing House, New Delhi, ISBN: 978-93-82518-55-6 (2015).
7. A Book Chapter on “IMPACT OF AGRICULTURE CREDIT ON THE PERFORMANCE OF AGRICULTURE SECTOR – A STUDY EMPHASIS ON RURAL DEVELOPMENT IN INDIA” Published by Excel Books Publishing House, New Delhi ISBN: 978-93-5062-253-7 pg.741-748, Feb 2013.
8.A Book Chapter on “MALL MANAGEMENT – EMERGING CONCEPTS AND CHALLENGES”, published in book “Emerging Trends in Retail Management”, Published by Indra Publishing House, BHOPAL (M.P), ISBN- 978-93-80834-63-4: pg. 349 – 353 May 2012
INSTITUTIONAL CONTRIBUTIONS
Alumni Coordinator – SCSVMV
Active involvement in Placement Activities
Contributor to University Outreach and Industry Engagement
Participant in institutional development initiatives